Terms of Service

1. The Service

Lane Sherpa is a roadmap and kanban board tool built for small teams. It lets you capture and organize issues and initiatives, plan them on a timeline roadmap, track work through a kanban board (Todo, In Progress, Done, Cancelled), and invite teammates into a shared workspace. The Service is offered on a continuous basis, but as with any hosted software, we do not guarantee it will always be available, uninterrupted, or error-free. See Disclaimers below.

2. Eligibility

You must be at least 18 years old to create an account or use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

3. Accounts, Workspaces, and Team Members

You create an account using an email address, either with a password or a magic sign-in link. You are responsible for keeping your login credentials confidential and for all activity that happens under your account. Tell us right away at hello@barael.com if you suspect unauthorized access to your account.

A workspace is shared by the people you or your teammates invite into it. If you invite someone to a workspace, you are representing that you have the right to do so and that the invitee is someone you intend to give access to that workspace’s issues, roadmap, and board data. Anyone you invite will be able to see and act on workspace content according to the access the workspace grants them. We are not responsible for a workspace owner’s or admin’s decision about who to invite or what access to grant.

4. Acceptable Use

You agree not to, and not to permit anyone else to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Upload or transmit content that infringes someone else’s intellectual property or privacy rights;
• Attempt to gain unauthorized access to the Service, other accounts, workspaces, or systems, or interfere with the Service’s normal operation (including through scraping, load testing, or attempted circumvention of access controls);
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where applicable law expressly permits it;
• Resell, sublicense, or provide the Service to third parties as your own hosted product without our written permission; or
• Use the Service to store or transmit malicious code.

We may suspend or terminate access for anyone who violates this section. See Term and Termination.

5. Your Content

“Your Content” means the issues, initiatives, roadmap items, board data, comments, and other information you or your team put into the Service. As between you and us, you own Your Content. You grant us a limited license to host, store, process, transmit, and display Your Content solely as needed to operate, maintain, and provide the Service to you and your workspace (for example, rendering your board, sending an invite email, or syncing data between your team’s devices).

You are responsible for Your Content and for having the right to submit it to the Service. We do not review Your Content for accuracy and are not responsible for it.

6. Fees

The Service is currently offered to registered accounts at no charge. We do not currently bill for subscriptions, plans, or usage.

We may introduce paid plans, subscriptions, or usage-based fees in the future. If we do, pricing, billing, and cancellation terms for any paid plan will be presented to you and will apply only once you affirmatively agree to them going forward. Nothing in these Terms obligates you to pay anything today, and nothing here should be read as describing pricing that currently exists. We may also change or discontinue free access to features going forward, with reasonable notice where practical.

7. Intellectual Property

The Service, including its software, design, look and feel, and all associated intellectual property (excluding Your Content), is owned by Barael LLC or its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Service for your own internal business purposes. Nothing here transfers any ownership of the Service or our intellectual property to you.

8. Third-Party Services

The Service relies on third-party infrastructure to operate: Supabase (authentication and database hosting), Vercel (application hosting), Resend (transactional email), and Sentry (error monitoring). Your use of the Service is also subject to how these providers handle data on our behalf, as described in our Privacy Policy. We choose and vet these providers carefully, but we do not control their infrastructure and are not liable for outages or failures caused by them, beyond what this section’s and the Disclaimers section’s limits allow.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT DATA LOSS WILL NOT OCCUR. WE DO NOT CURRENTLY OFFER AN UPTIME OR AVAILABILITY COMMITMENT (SLA) FOR THE SERVICE.

You are responsible for maintaining your own backups of anything critical to your business. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARAEL LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. BECAUSE THE SERVICE IS CURRENTLY FREE, THIS CAP IS CURRENTLY $100 FOR MOST USERS.

Some jurisdictions do not allow certain limitations of liability, so some of the above limits may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Barael LLC from any claims, damages, liabilities, and reasonable expenses (including attorneys’ fees) arising from Your Content, your violation of these Terms, or your misuse of the Service. We agree to defend, indemnify, and hold you harmless from any claim that the Service, as provided by us and used in accordance with these Terms, directly infringes a valid U.S. intellectual property right of a third party, subject to the liability cap in Limitation of Liability above.

12. Term and Termination

These Terms apply for as long as you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially violate these Terms, including the Acceptable Use section, or if we reasonably believe your use poses a security or legal risk to us or other users.

When an account or workspace is deleted, we handle the underlying data as described in our Privacy Policy, including the retention window before it is permanently removed.

13. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will notify you by email or through an in-app notice before the change takes effect. Continuing to use the Service after a change becomes effective means you accept the updated Terms. If you do not agree with a change, you should stop using the Service before it takes effect.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Informal resolution first. Before filing a claim, you agree to contact us at hello@barael.com and give us 30 days to try to resolve the dispute informally.

Binding arbitration. If a dispute is not resolved informally, you and Barael LLC agree that it will be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules (as applicable), rather than in court, except that either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. YOU AND BARAEL LLC EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Any arbitration will be conducted on an individual basis only.

Right to opt out. You may opt out of this arbitration agreement by emailing hello@barael.com within 30 days of first agreeing to these Terms, stating that you opt out of arbitration. If you opt out, disputes will instead be resolved in the state or federal courts located in Santa Clara County, California, and both parties consent to personal jurisdiction there.

15. General Provisions

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Barael LLC regarding the Service, and supersede any prior agreements on this subject.
• Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events outside our reasonable control.

16. Contact

Questions about these Terms can be sent to hello@barael.com.

Barael LLC, 20289 Stevens Creek Blvd #1088, Cupertino, CA 95014.